Author: admin

Some 2-way radio dealers have been trained to dictate to their customers when it comes to their purchases, just as our major competitors have dictated the market for a long time. So it isn’t surprising if you or your coworkers ever find themselves feeling like this…

Customer Diary #2 – My dealer won’t call me back

I’m getting fed up with my local dealer. They rarely call me back — and when they do, it’s to charge me super high prices, talk over my head, and make it seem like I don’t have any other options than what they’re promoting. My company’s done business with them since forever, so it feels like even thinking about going someplace else will catch flak from management. Still…there’s gotta be better choices out there, right?

Thankfully, there are far easier and simpler ways to go about getting your radios repaired and replaced. Here are four points to keep in mind:

I’ve heard that we need more radios, but what a joke! That stuff is so ancient compared to mobile phones or Nextels, which make more sense to buy just on price alone.

And the lower the costs, the smarter I look. Win-win.

Phone airtime might be the only issue. It’s a few thousand bucks a month, but I could probably sweep that under the rug by paying for it out of the ops budget, which no one sees anyway.

I suppose it’s possible that some guys on the team will probably end up using their phones more for personal business than the actual job, but who cares? If no one sees it, it shouldn’t be a big deal.

Sound familiar? These employees care more about initial costs than they do about long-term benefits. Sure, mobile phones and Nextel devices might seem like a good idea initially. But here are two key areas where they won’t serve you as well as two way radios.

Read about how Discount Two-Way Radio provide the Orange County Animal Care Center professional grade two-way radios to help the facility improve communication and coordination. The facility took in more than 30,000 dogs, cats, bunnies, and other pets in 2019. Whether ill, injured, or ill-tempered, the center receives pets from people who can no longer care for them, and pets that are no longer wanted. The center provides services to the cities of Anaheim, Brea, Cypress, Fountain Valley, Fullerton, Orange, Huntington Beach, Santa ana, Lake Forest, Tustin, Placentia, San Juan Capistrano, Villa Park, and Yorba Linda.

Recently one of the nation’s largest water and wastewater treatment utility firms came to Discount Two-Way Radio (DTWR) to help improve their safety and communications. Read how DTWR introduced the RCA Intrinsically Safe RDR4360 to help them improve the overall efficiency for their wastewater treatment operations, and how RCA’s RadioSync™ helped integrate RCA equipment into their existing radio models.

Industry: Water Treatment

Customer: Pennsylvania American Water

Product: RCA RDR4360 Intrinsically Safe 2-way radio

Problem: The company needed an affordable but powerful intrinsically safe two-way radios to communicate between crew members who need to inspect, repair or clean sewage storage tanks.

Solution: Exclusive Discount Two-Way Radio Free Demo-Program that allowed the company to “test drive” heavy-duty intrinsically safe two-way radios to determine if they would be powerful enough to penetrate super thick concrete containers.